You can contact us by tapping the chat bubble located in the bottom right corner of our your screen. We typically aim to reply ASAP.

Otherwise you can visit our, Contact information page.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

For more details, check our Refund policy page.

Your in luck, Here at Fenix-Direct we focus on bringing the best service to our customers all over the world.

For any further enquires on delivery times to your location, visit our shipping policy page.

Delivery times may vary from location to location & The time of year can also play a big impact on delivery times.

However, We typically aim to deliver all parcels between 5-15 Business days - Globally.